There are four unique processes required to get access to Sage.  For detailed information, please see the "Sage User Onboarding/Offboarding and Privilege Management" guide. For detailed information on the Sage Access Groups, please see the "Sage Access Group Descriptions" guide.

• C Number Creation

  • Submit a request for a C Number at https://apps.dhs.lacounty.gov/cef.

• C Number Registration

  • Click on "Registering Your C Number, Creating Your Password, and Multi-Factor Authentication" to create a password/reset password, register your C number, and setup your multi-factor authentication.

• Sage Registration

  • All user creation, modification, and termination requests will be submitted directly through the Sage Help Desk online portal using the “Request Something” option like the “Modify a Medical Record” request. The Sage Liaison for each agency will have access to submit the requests.
  
  
  Click on   to download the Online Sage User Provisioning Workflow. Please follow the steps to create, update, or terminate Sage user information. If you have any questions or need further clarification, please email SAPC’s Sage Access Management Section (SAMS) at sageforms@ph.lacounty.gov

• Sage Training

  • Complete the PCNX Training Videos for your access level.
  • Take the PCNX Training Videos Post-Test and achieve a passing score of 80% (16/20) or greater.
  • Complete the PCNX Training Attestation Form      and submit it when requesting the creation of a new Sage user account.