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To report public health issues.
Call the Customer Call Center at:

(888) 700-9995

Telephone agents are available on Monday - Friday, 8:00AM - 5:00PM
Or visit our Environmental Health Online Complaint System

To report a foodborne illness: please visit the Foodborne Illness Complaint page
How to Find Us
County of Los Angeles
Department of Public Health
Environmental Health
5050 Commerce Drive
Baldwin Park, CA 91706
(888) 700-9995

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Power Outages and Your Business

To reduce wildfire risks during times of strong winds and low humidity, Southern California Edison (SCE) may proactively shut off power in high fire risk areas, for public safety. In addition, the expected high winds may result in downed power lines resulting in extended power outages.

The Department of Public Health (DPH) recognizes the impact that power outages have on your business operations. To assist retail food facility and public swimming pool operators, the DPH Environmental Health Division has developed important food and pool safety information for business operators to consider during power outages.

Food and pool safety information for business operators:
Power Outage Guidelines for Food Facilities pdf icon
Public Swimming Pool Safety Related to Power Outages pdf icon

Signage on Smoke-Free Outdoor Dining, Bar Establishments, and Mobile Food Vendors in Unincorporated Los Angeles County

On Tuesday March 26, 2019, the County of Los Angeles Board of Supervisors passed amendments to strengthen the County’s Ordinance on smoke-free environments and close loopholes where smoking is permitted. Updates to the new ordinance are now effective.

For more information please check our Signage on Smoke-Free Outdoor Dining page.

The Department of Public Health Expands Eligibility for Free Lead Paint Clean up

The HUD Grant Program has been expanded to include the communities of Bell, Boyle Heights, Commerce, East Los Angeles, Maywood, and South Los Angeles. Owners of properties built prior to 1978 may qualify for free repairs of peeling and chipping paint, replacement windows or doors, and other minor repairs. For more information please check our Free Lead Paint Cleanup for Qualifying Homes Flyer pdf icon, HUD Grant FAQ pdf icon, Map of the Target Area pdf icon, and List of "Lead Safe" Housing Units pdf icon.

Para informacion en Espanol, Consulte nuestro folleto gratuito de limpieza de pintura con plomo para casas calificadas pdf icon, las preguntas frecuentes sobre la subvención de HUD pdf icon, el mapa del área objetivo pdf icon, Lista de unidades de vivienda "sin plomo" pdf icon.

FDA Advisory Involving Contaminated Tattoo Inks

The U.S. Food and Drug Administration (FDA) is alerting consumers, tattoo artists, and retailers of the potential for serious injury from use of tattoo inks that are contaminated with bacteria. Tattoo inks contaminated with microorganisms can cause infections and lead to serious health injuries when injected into the skin during a tattooing procedure, since there is an increased risk of infection any time the skin barrier is broken. Please visit FDA Contaminated Tatto Inks Advisory page for more information.

Massage Establishment Inspection Information

On April 23, 2019, the Board of Supervisors was scheduled to hear the Los Angeles County Massage Establishment Ordinance. Prior to the hearing, the Office of County Counsel requested to have the ordinance returned to her and the ordinance was not considered by the Board.

Environmental Health will continue to provide updates on the Los Angeles County Massage Establishment Ordinance as they become available.

Shopping Cart Guidelines

Clean shopping carts play an important role in keeping foods free of contamination and providing customers with an enjoyable shopping experience. As a food facility operator, you are responsible for proper shopping cart maintenance. For more information, please review our Shopping Cart Guidelines pdf icon.

AB 2178: Limited Service Charitable Feeding Operation

Please review AB 2178: Limited Service Charitable Feeding Operation pdf icon for information regarding new regulations pertaining to operation for food service to a consumer solely for providing charity.

AB 377: Microenterprise Home Kitchen Operations

Home kitchen

As of January 1, 2019, AB 626, known as the Microenterprise Home Kitchen Operations Act, became law. The law authorizes local governing agencies to implement a program for the permitting of home kitchens for retail use. It is important to note the County of Los Angeles has not authorized the permitting of home kitchens for retail food operations at this time. As such, anyone who operates a retail home kitchen from their residence in the County of Los Angeles is in violation of the California Retail Food Code. Violators are subject to closure and further enforcement actions.

Currently, there is an assembly bill AB 377 that is going through the legislative process to address and clarify authorization language, inspection authority, and food sanitation exemptions. Upon enactment, the Public Health Department will recommend authorization to establish a permitting and inspection process for Microenterprise Home Kitchen Operations by the Board of Supervisors for the County of Los Angeles. The County of Los Angeles, Department of Public Health’s, Environmental Health Division is the lead agency for retail food operations. Please check back frequently as details on implementation are established. for more information.

AB 2524: Catering Operation and Host Facility

Please review AB 2524: Catering Operation and Host Facility pdf icon for information regarding new regulations pertaining to permanent food facility approved for offsite food service activities.

SB 1192: California’s Healthy-By-Default Children’s Meal Beverage Law

Please review SB 1192: Healthy-By-Default Children’s Meal Beverage FAQ pdf icon for information regarding new regulations pertaining to restaurant that sells a children’s meal that includes a beverage.

New Regulations: Single-Use Plastic Straws/Stirrers

Please review Single-Use Plastic Straws/Stirrers FAQ pdf icon for information regarding new regulations pertaining to single-use plastic straws/stirrers provided by food service businesses.

Cannabis Compliance & Enforcement Program (CCEP)

Cannabis Compliance and Enforcement Program (CCEP) provides plan review and approval services relating to the construction of new and remodeled commercial cannabis facilities (cultivation, distribution, manufacturer, and retail). CCEP will ensure that cannabis facilities are in compliance with the State regulations and local ordinances relating to construction, building materials, equipment, equipment installation, and ventilation systems. CCEP will issue cannabis permits to facilities in the cities that have contractual agreements with the County and have gone through the plan check process and are approved. For more information, please visit our Cannabis Compliance & Enforcement page or contact the Cannabis Compliance & Enforcement Program at (626)430-5635.

Donate Your Surplus Food to the Needy

Learn what you can do to alleviate hunger in Los Angeles County. Donate your surplus food to local shelters, food pantries, and soup kitchens. The Bill Emerson Good Samaritan Food Donation Act protects you from liability when you donate to a non-profit organization in good faith. Visit our Los Angeles County Food Redistribution Initiative (LACFRI) page to learn more!

Potholes, graffiti, bad swimming pools? Give 'em The Works.

the works bannerThe Los Angeles County Department of Public Health joined the Department of Public Works recently in launching an update to “The Works” mobile application.

LA County residents can now take advantage of this award-winning app to report potential swimming pool violations at hotels, motels, and apartments like unclear or cloudy pool water, broken pool gates or fences, and missing pool lights or drain covers. In addition, residents can also report potholes, graffiti, illegal dumping, facility maintenance for County parks, and other issues.

The Works app will also help users stay up-to-date on road closures and upcoming events.

You can read more about the app in the recent press release, or visit Public Works' website for more!

Available for download for iPhone or Android.  app store logo google play logo

Our Mission
The Environmental Health Division strives to promote health and quality of life by identifying, preventing, and controlling harmful environmental factors in Los Angeles County. 

The mission of Environmental Health is to assess environmental conditions and reduce exposure to health risks, and to educate the public on sources of environmental risk so they are empowered to protect themselves, their families, and their communities.
Pay for your Public Health
Permit or License
To pay for your Public Health Permit and/or License using your Credit Card (Visa, MasterCard, American Express, or Discover), Debit Card, or Electronic Check (ECheck), please visit our Payment Portal .

A convenience fee per transaction will apply. The convenience fees for Credit Card, Debit Card, and Electronic Check are 2.25% of payment, $1.49, and $0.95 respectively. Please have your Account ID and your Facility ID numbers from your billing statement ready. Payment will only be accepted online for the total amount owed on an account. Terms and Conditions apply. For more information about Permit and License Billing, please visit our Payment information page .
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Director of Environmental Health
Liza Frias
Public Health has made reasonable efforts to provide accurate translation. However, no computerized translation is perfect and is not intended to replace traditional translation methods. If questions arise concerning the accuracy of the information, please refer to the English edition of the website, which is the official version.
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