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File a complaint
To report public health issues.
Call the Customer Call Center at:

(888) 700-9995

Telephone agents are available on Monday - Friday, 8:00AM - 5:00PM
Or visit our Environmental Health Online Complaint System

To report a foodborne illness: please visit the Foodborne Illness Complaint page
How to Find Us
County of Los Angeles
Department of Public Health
Environmental Health
5050 Commerce Drive
Baldwin Park, CA 91706
(888) 700-9995



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WHAT'S NEW IN ENVIRONMENTAL HEALTH

Important message for services provided by the Los Angeles County Department of Public Health, Environmental Health Division:

The Los Angeles County Board of Supervisors, following an announcement by California Governor Gavin Newsom on March 15, 2020, announced that all Los Angeles County facilities will be closed to members of the public indefinitely beginning Monday, March 16, in response to the evolving coronavirus (COVID-19) emergency. Following this directive, the Environmental Health Division, will be closing all service locations to members of the public, including at its headquarters located at 5050 Commerce Drive, Baldwin Park, and the following locations: http://publichealth.lacounty.gov/eh/DSE/districtOffices.htm

Environmental Health will be responding to complaints of an emergency nature along with monitoring for compliance with the Health Officer order pdf icon issued on March 16, 2020.

Specific program impacts:
  • Theaters and other businesses. Refer to Health Officer Guidance pdf icon for how this may impact your business.
  • Food facilities are subject to restrictions. Refer to Guidance for Food Facilities pdf icon.
  • Community Events: Effective immediately, until April 30, 2020 (with the possibility of additional extensions), in response to California Governor, Gavin Newsom, regarding public health gatherings and the need for social distancing to control the spread of COVID-19, permit for community events will not be issued. These include those associated with Certified Farmer’s Markets pdf icon.

Please call (888) 700-9995, if you should have any questions, or contact the following District offices or programs directly by visiting: http://publichealth.lacounty.gov/eh/DSE/districtOffices.htm or http://publichealth.lacounty.gov/eh/docs/pserv.pdf pdf icon.

We apologize for any inconvenience this may cause, and thank you for your understanding and continued support of public health.

For the most recent information on COVID-19, please visit http://publichealth.lacounty.gov/media/coronavirus/


Plan Check offices closure sign

ATTENTION:

Due to the closure of Los Angeles County offices, please mail all food facility plans for Plan Check Program to Environmental Health Division headquarters:

5050 Commerce Dr. Baldwin Park, CA 91706

For questions please call: (626) 430-5560




BEWARE: HEALTH INSPECTOR IMPOSTERS

Scam artists posing as health inspectors are targeting restaurants across Los Angeles County trying to gain financial advantage by manipulating food facility owners.

While owners of food businesses, such as a restaurant or market, are normally aware of local agencies and personnel who routinely conduct inspections, food facility owners should be on alert for signs of a scam. Food facility owners are reminded:

  • Under no circumstances will a genuine Environmental Health Specialist (“Health Inspector”) ask for payments, either for letter grades, other signs, or equipment.
  • Scheduling appointments for routine inspections for restaurants and markets is not consistent with the current operating practices of Environmental Health Specialists.
  • To require a health inspector or anyone visiting to show appropriate photo identification.

If there are any doubts about the identity of any inspector, the facility owner can contact their local Environmental Health Office to confirm that they are a current employee. If the office is unable to confirm the “health inspector’s” identity, the facility owner should contact their local law enforcement agency.

The impersonation of a public officer is a criminal offense. Anyone found impersonating a health inspector or any government employee is committing a misdemeanor.

For any questions and/or information regarding fraudulent activity contact Environmental Health at (888) 700-9995.


Businesses - Support the 2020 Census

We understand this may be a time of transition for you, your employees, and your customers. However, one of the most important actions you can take from now until August is to encourage those around you to complete their 2020 Census. Here’s why:

Unemployment Insurance Funds: In FY 2016, census data directly informed the allocation of $375 million pdf icon in California to help cover unemployment insurance claims. For thousands of workers who have been laid off across the state, income claimed from their unemployment insurance is the only monetary source keeping their families afloat. Families are using these funds to continue purchasing the essential goods and services they need to survive. When you leverage your business platform to ensure everyone gets counted in the 2020 Census, you are ensuring that the fair share of funds are allocated to critical programs like unemployment insurance.

Workforce Development Funds: When your small-business may have seen a sudden growth in demand for your goods and services, it’s programs from the Wagner-Peyser Act or the Workforce Innovation and Opportunity Act that help your business recruit workers and provide job training to help meet your specific needs. California received over $200M pdf icon to cover these services using our last census count as a reference.

How can you help? Take these three action steps today!

  • Use this Census Toolkit for Business Owners in LA County pdf icon. The toolkit provides easy access to social media graphics, a flyer pdf icon, language for employee communications, and talking points.
  • Post on your social media platforms. Need ideas? Use this video series that showcases real businesses in LA County, like Pacific Plaza Premier in Alhambra, sharing information on the census. These Business Census Champions are great examples of how you can get involved. Already engaged? Let us know here and you can be featured as the next Business Census Champion!
  • Send the message below to your employees via email, text, or include it in your next teleconference meeting:

    Dear employees,

    You haven’t missed your chance to participate in the 2020 Census! If your home hasn’t responded, a paper form is on the way. Check your mailbox this week for your opportunity to bring education, health care, housing, and political power to your community. If a paper form doesn’t work for you, you can respond online or by phone. There are so many ways to count yourself in the 2020 Census -- don’t wait! Go to 2020census.gov for more information.


Massage Establishment Inspection Information (updated: 02/12/2020)

On February 4, 2020, the Board of Supervisors approved the Massage Ordinance from the County of Los Angeles, Office of County Counsel that requires massage establishments to obtain a public health permit and comply with new health and safety requirements. Environmental Health (EH) will issue permits to massage establishments that meet the new requirements and are located within the unincorporated areas of Los Angeles County or in cities that adopt the ordinance.

Please visit our Massage Establishment Information page for more information such as Frequently Asked Questions (FAQs) in English, Spanish, Mandarin, and Vietnamese and a list of entities or individuals that are exempt from the requirements of the ordinance.


The Department of Public Health Expands Eligibility for Free Lead Paint Clean up

The HUD Grant Program has been expanded to include the communities of Bell, Boyle Heights, Commerce, East Los Angeles, Maywood, and South Los Angeles. Owners of properties built prior to 1978 may qualify for free repairs of peeling and chipping paint, replacement windows or doors, and other minor repairs. For more information please check our Free Lead Paint Cleanup for Qualifying Homes Flyer pdf icon, HUD Grant FAQ pdf icon, Map of the Target Area pdf icon, and List of "Lead Safe" Housing Units pdf icon.

Para informacion en Espanol, Consulte nuestro folleto gratuito de limpieza de pintura con plomo para casas calificadas pdf icon, las preguntas frecuentes sobre la subvención de HUD pdf icon, el mapa del área objetivo pdf icon, Lista de unidades de vivienda "sin plomo" pdf icon.


Potholes, graffiti, bad swimming pools? Give 'em The Works.

the works bannerThe Los Angeles County Department of Public Health joined the Department of Public Works recently in launching an update to “The Works” mobile application.


LA County residents can now take advantage of this award-winning app to report potential swimming pool violations at hotels, motels, and apartments like unclear or cloudy pool water, broken pool gates or fences, and missing pool lights or drain covers. In addition, residents can also report potholes, graffiti, illegal dumping, facility maintenance for County parks, and other issues.

The Works app will also help users stay up-to-date on road closures and upcoming events.

You can read more about the app in the recent press release, or visit Public Works' website for more!

Available for download for iPhone or Android.  app store logo google play logo

Our Mission
The Environmental Health Division strives to promote health and quality of life by identifying, preventing, and controlling harmful environmental factors in Los Angeles County. 

The mission of Environmental Health is to assess environmental conditions and reduce exposure to health risks, and to educate the public on sources of environmental risk so they are empowered to protect themselves, their families, and their communities.
Pay for your Public Health
Permit or License
To pay for your Public Health Permit and/or License using your Credit Card (Visa, MasterCard, American Express, or Discover), Debit Card, or Electronic Check (ECheck), please visit our Payment Portal .

A convenience fee per transaction will apply. The convenience fees for Credit Card, Debit Card, and Electronic Check are 2.25% of payment, $1.49, and $0.95 respectively. Please have your Account ID and your Facility ID numbers from your billing statement ready. Payment will only be accepted online for the total amount owed on an account. Terms and Conditions apply. For more information about Permit and License Billing, please visit our Payment information page .
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Director of Environmental Health
Liza Frias
 
Public Health has made reasonable efforts to provide accurate translation. However, no computerized translation is perfect and is not intended to replace traditional translation methods. If questions arise concerning the accuracy of the information, please refer to the English edition of the website, which is the official version.
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