This webpage is designed for the public and healthcare professionals to share information and resources addressing false information and to help build trust and confidence in life saving vaccines.
We want to hear from you! Click here to submit vaccine questions you have or to share false information you may have encountered. A staff member of the LAC DPH vaccine preventable disease control program will address your feedback.
Vaccines are a safe and effective way to protect you and your loved ones from serious, preventable diseases. By following the recommended vaccination schedule, you ensure that you receive protection at the right time, based on your age and health status, before being exposed to harmful infections.
How do vaccines work? This video explains how vaccines protect children from dangerous diseases and covers topics such as vaccine ingredients, side effects, and their safety. |
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How do vaccines work? This video shows how parents can speak with their child before and after a vaccine visit, explaining common reactions like pain and swelling, and reviewing rare serious side effects. |
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How do vaccines work? This video explains that vaccines help your immune system prepare for infections by providing it with the information needed to fight back more effectively. |
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A Vaccine's Journey Through the Body This video explains how vaccines inform the immune system how to fight infections, and how the vaccine components are removed from the body. |
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How do we know vaccines are safe? This video explains how vaccines are tested compared to other medicines and vitamins, and how safety systems in the U.S. keep an eye on vaccines to quickly catch any problems. |
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The U.S. Food and Drug Administration's (FDA's) Center for Biologics Evaluation and Research (CBER) is responsible for regulating vaccine use in the United States and follows a strict research, testing, and approval process before a vaccine is available to the public.
For more information on the development and approval process for vaccines, visit the CDC’s How are Vaccines Developed and Approved for Use webpage.
Most people find their health information online. About 70% of US adults use social networking sites and nearly 60% of adults search for health information online. There are several steps you can take to find accurate health information online and improve health media literacy skills.
Additional Resources:
Vaccine disinformation is very common but understanding some of the reasons why can help you recognize and counter false claims.
Reason for Vaccine Disinformation |
Explanation |
---|---|
Misinformation spreads faster than facts |
False claims gain traction, and sometimes boost engagement rates on people’s social media posts. |
Mistrust in organizations |
Past scandals and crimes can lead some people to distrust the organizations that committed them. |
Political & Ideological influence |
Vaccination is often politicized. |
Profit-driven |
Some individuals and organizations profit from anti-vaccine content through book sales, alternative treatment sales like “natural immunization” or supplements, and controversial content can boost people’s social media engagement rates. |
Biases & fear |
People are naturally cautious about medical interventions and tend to believe information that aligns with their values and beliefs. |
Medical errors |
Rare but real medical errors are used to undermine trust in vaccines despite overwhelming evidence that vaccines are safe and effective. |
Emotional & personal testimonies |
Personal stories may be exaggerated or emotional which can be persuasive. |
Myths are a widely held but false belief or idea, and misinformation is false or misleading information. Sometimes it can be hard to tell what's true and what's not.
Here are a few tips to bust myths and misinformation:
Adapted from "5 Tips for Busting Myths and Misinformation".
To learn more, view the American Academy of Pediatrics video “Do Vaccines Cause Autism?”
To learn more, view the American Academy of Pediatrics video “Do Vaccines Cause Long-Term Side Effects?"
To read more, please visit Debunking Immunization Myths (Pan American Health Organization).
We believe that the best way to build a strong, informed community is by understanding what you hear and experience. Your feedback helps us ensure our materials stay relevant to current issues and address any false information being spread.
If you have any questions or concerns after completing the form, particularly regarding misinformation about vaccines that needs clarification, we’ll reach out to you.
General Resources:
Vaccine Education Resources:
As trusted healthcare providers, you play a crucial role in combating false vaccine information and building vaccine confidence. By addressing concerns and providing clear, scientifically-backed information, you can help increase confidence in vaccines and empower your patients to make informed health decisions.
Parents have a range of attitudes and intentions towards vaccines which can impact their level of confidence in vaccination for themselves and their children (1,3,4). This table highlights common vaccine archetypes and how they differ on the continuum of vaccine acceptance. This information can be used to tailor vaccine confidence strategies with parents based on their archetype.
Archetype | Description |
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Immunization Supporter |
Parents who strongly believe in the importance of vaccines and always vaccinate their children. They trust their health care provider or the healthcare system. |
Go Along to Get Along |
Parents who don't question vaccines and generally vaccinate, but don't have in-depth knowledge about them. |
Cautious Acceptor |
Parents who have some concerns but still vaccinate their children. They may be hesitant but ultimately make the decision to vaccinate. |
Fence-Sitter |
Parents who are unsure and have major concerns about vaccines. They may be knowledgeable, but may delay, refuse, or partially vaccinate their child. |
Refuser |
Parents who refuse all vaccines for their child. Reasons for refusal may include distrust in the medical system, safety concerns, or personal or religious beliefs. |
(Adapted from Table 1 in AAP's "Strategies for Improving Vaccine Communication and Uptake")
A three-step strategy can be used to build vaccine confidence among patients.
Introduce vaccines with the assumption that your patient will choose to vaccinate. Providers typically use two communication styles when discussing options with their patients: presumptive and participatory. Studies suggest that the presumptive method is more effective in increasing vaccination rates (5). The presumptive approach assumes readiness to vaccinate (e.g., "We’re going to..."), while the participatory approach invites discussion or seeks opinions (e.g., "Did you want to...?") (5).
Presumptive Approach tips:
Strong provider recommendation is an evidence-based strategy to increase vaccine acceptance in patients (6). Children are more likely to receive vaccines when their parents receive a strong recommendation from a healthcare provider (1). The confidence to deliver strong vaccine recommendations stems from decades of medical experience, backed by scientific evidence on vaccine safety, efficacy, and effectiveness (1).
Strong Recommendation Examples:
For help on communicating confident, concise, and consistent (3Cs) vaccination recommendations, use Unity’s 3Cs free online course.
Additional examples of strategy implementation activities include:
If the patient or their parent is not receptive to your strong recommendation to receive vaccines, use motivational interviewing to explore their questions, concerns, or hesitancy.
What is Motivational Interviewing?
Motivational interviewing is a counseling method that can help patients overcome reluctance and make behavior changes (7). The physician’s role in motivational interviewing is to help address the patient’s concerns, not to solve the problem (7). This approach helps patients take charge of their own behavioral change (4).
There are four key techniques ('OARS') in motivational interviewing.
Additional Motivational Interviewing tips:
Remember: These conversations may take time, and they may continue over multiple visits. Visit these sites to learn more about motivational interviewing:
Using the Truth Sandwich Strategy:
There are 3 steps to the “Truth Sandwich” Example:
You can review more information about “truth sandwich” at Communicate Health.
People may have concerns about vaccine safety. These concerns are often based on myths, misinformation, or misunderstandings about how vaccines work. Below are common myths and misinformation about vaccine safety and how to address them.
One of the most persistent myths is that vaccines are unsafe. Vaccines undergo a rigorous development and approval process to ensure safety and effectiveness. Immunization is a public health triumph, saving millions of lives each year across the globe (15).
Another misconception is that immunity acquired through infection is better than vaccine-induced immunity. While natural immunity can be strong, it requires getting the disease which could result in serious complications like hospitalization, or even death. Vaccines provide a controlled exposure to a killed or weakened form of the disease without getting sick from the disease, offering a safer and often longer-lasting immunity than natural infection (9,13).
The myth linking vaccines to autism, which originated from a study conducted in the 1990s, has been debunked. Extensive research has shown no connection between vaccines and autism or other chronic conditions. This false belief undermines public trust in vaccination, endangering lives. (9,10)
Vaccines contain ingredients needed to keep them effective and safe but some patients may believe they are harmful.
(Adapted from the United for Adolescent Vaccination (UNITY) Common Myths about Vaccination (12) and Los Angeles County Department of Public Health (LACDPH) Vaccine Misinformation (11).)
Other common misconceptions and myths about immunization that can be referenced is Table 4 in AAP's Strategies for Improving Vaccine Communication and Uptake.
Several systems actively monitor vaccine safety after the vaccine is approved for use. When discussing vaccines with vaccine hesitant patients, it can be helpful to mention these safety monitoring systems to address safety concerns.
Monitoring System | Data Source | Population Monitored | Management | Key Features | Advantages | Limitations |
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Vaccine Adverse Event Reporting System (VAERS) | Mandatory reporting by healthcare professionals and vaccine manufacturers for certain post-vaccination events | Nationwide (U.S.) | Managed by FDA and CDC | Early detection system; Passive, voluntary reports; Generates hypotheses; Follow-up for serious cases | Allows anyone to submit reports; Publicly available data | Cannot determine causality; Prone to overreporting and underreporting |
Vaccine Safety Datalink (VSD) | Electronic health records from 13 major healthcare organizations nationwide | 12.5 million individuals | Managed by CDC in collaboration with health organizations | Active surveillance; Hypothesis testing; Medical record review to confirm results; Strong methodology for vaccine safety studies | Can estimate causal links; Real-time monitoring; High-quality data | May miss adverse events with delayed onset; Primarily covers insured populations |
Biologics Effectiveness and Safety System (BEST) | Claims data, electronic health records (EHRs), and combined claims-EHR datasets | 100 million individuals | Managed by FDA | Rapid data queries to detect or study adverse events; Can answer targeted vaccine safety questions | Large population base; Can study vaccines’ safety in specific subgroups (e.g., those with pre-existing conditions, pregnant people) | Limited pediatric vaccine evaluations; Requires further detailed epidemiological studies for statistical signals |
Clinical Immunization Safety Assessment (CISA) | Primarily medical records from healthcare providers | Not specified | Managed by CDC with medical research institutions | Expertise in clinical, immunological, and vaccine safety for in-depth analysis of adverse events | U.S. healthcare providers can request consults for complex vaccine safety questions for specific patients | Limited scope and focus |
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