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CHDP Bulletin Board
  Tips for Talking to Parents about Vaccines

SB 277 takes effect July 1, 2016. This law largely eliminates the religious and personal beliefs exemptions. You may encounter caretakers who do not want to vaccinate or want to modify the schedule. Listening, caring, and understanding builds trust with caregivers and will help them feel safe to speak honestly with you about their fears.

Here are some conversation tips developed by the Los Angeles County Department of Public Health Immunization Program. For more information, visit

Take time to listen

  • Give caregivers your full attention. Listening plays a big role in their choice to vaccinate.
  • Maintain eye contact with caregivers. Pay attention to your and the caregivers tone and body language.
  • Repeat their concerns to be sure you understand them.

Ask for and answer questions

  • Let the caregiver know you want to hear their questions.
  • Ask questions to let them know you want to hear from them.
  • Tell them their infantís health is your concern too.

Keep lines of communication open

  • Be open to questions. A long list of questions does not mean they donít respect and trust you.
  • Remember caregivers are trying to make the best decision for their child.

Use science or personal experience

  • Use language that is easy to understand
  • Gauge their knowledge about vaccines to see which approach (science or personal experience) will be helpful.
  • Tell a personal story about an unprotected child who became ill.

Talk about the benefits and risks of vaccinations

  • Always talk about the side effects that may come with vaccines.
  • Remind caregivers that vaccines can stop deadly diseases.
  • Talk about the risks if they choose not to vaccinate or delay vaccines.

Ease the worry of immunizations

  • Give caregivers ideas on how to make the vaccination visit less stressful. Bring toys to calm the infant or have mother cuddle the child.
  • Praise toddlers for getting their shots and let them know everything is OK.

Write down and follow up with highly concerned caregivers

  • If a caregiver has many concerns, write them down and discuss at their next visit.
  • Call the caregiver a few days after the visit to follow‐up.

Tips for Talking to Parents about Vaccines

For more information:
Talking with Parents about Vaccines for Infants, Strategies for Health Care Professionals

Child Health & Disability Prevention (CHDP) Program
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Free Health Check-ups for Eligible Children

CHDP Program provides FREE health check-ups to 
- Help children and teens stay healthy
- Find health problems before they become painful and expensive 

girl swimming Who Is Eligible?

- Low Income Families - Birth to 19 Years. 
  No documentation required!
- Medi-cal Participants up to 21 years 
  If your child has Medi-Cal, ask your doctor or health plan for CHDP check-ups

family picture How Do I Find A CHDP Provider? 

- Call 1-800-993-2437 for the names of CHDP Health Care Providers
   and Dental Providers
- Try the online provider search. 
- Try the online dental provider search. 

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For More Information, Please Click Here to visit our State Web Site.

Frequently Asked Questions

Contact Information

Toll Free #:         1-800-993-2437
Fax Number: (626)-569-9350
Address: 9320 Telstar Ave., Suite #226
El Monte, CA 91731

Health Care Program for Children in Foster Care (HCPCFC)
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