Quality Improvement Project Storyboards

Topics Areas

DPH QI Project Storyboards

Collaboration & Engagement

• Increasing Engagement in a Segment of the Los Angeles Alliance for Community Health & Aging (LAACHA) Membership (OWH)

Data collection,Epidemiology, Surveillance

• Animal Bite Report Data Entry Codebook Revision (VET PH)
• Animal Disease Surveillance (VET PH)
• Hospital Birth Registration Timeliness Improvement Project (OHAE)
• Improve Completion Time for Supplemental Foodborne Illness Questionnaires (CDCP)
• Reduce Bite Report Duplicates (VET PH)

Disease Control & Prevention

• HIV Viral Load Testing – Lean Project (PH LAB)
• Improvement of SPA 3 & 4 LTBI Completion Rate (SPA 3 & 4)
• Improving Referrals to Public Health Investigators (SPA 1& 2)
• LTBI Tx Completion Pilot Project at Glendale HC (SPA 1&2)
• Novel Program to Improve HIV Care and Prevention (DHSP)
• Timeliness of PHI TB Investigations (PHI, SPA 5 & 6)
• Using NAAT for TB Testing (PH LAB)
• Improving Access to Lab Results for Patients
• Reducing Internal Calls to the Clinic Business Office
• Patient Delivered Partner Therapy (PDPT)
• Reducing Patient Lab Results Calls (Curtis Tucker Sexual Health Clinic)
• Field Vaccination for People Experiencing Homelessness in Venice, CA (SPA 5)
• TB Workflow Improvement (CS and SPA 3)

Health Promotion & Education

• Training Dentists in Smoking Cessation (OH, CDIP)
• Translation Project (HEA)
• Introduction to QI Training Campaign
• Increasing Attendance Rate for Teen Talks (SPA 5 & 6)

Health Protection & Enforcement Activities

• Completion of Immediate Jeopardy (IJ) Complaint Investigations for Long-Term Care Facilities Within 90 Days of Receipt (HF)
• Recertification Surveys for Skilled Nursing Facilities (HF)

QI Activities & Customer Satisfaction

• Assessing Customer Satisfaction (QIAP)
• Completing the Quality Improvement (QI) Online Training Module (CDIP)
• Implementation of a Quality Improvement Committee (DHSP)
• Improving Emergency Notification Drill Response (ACDC)
• Improving Tracking of Services Delivered by the OWH Hotline (OWH)
• Increasing Mandatory Training Completion Rates Among Immunization Program Staff (VPDC)
• Leadership in Nursing (NADM)
• Level 4 Mandatory Training (ODT)
• Timeliness of Building Evacuation During Fire Drills (SPA 5& 6)
• Improving the Receipt & Review of Proposals Process
• Increasing the Number of Customer Satisfaction Survey Responses
• Increasing Efficiency in the Personnel Action Request (PAR) Process
• The Main Line is Ringing Off the Hook
• Improving the Live Scanning Process
• Reducing Wait Times for Patient Registration
• Adolescent Transition Care Plan (ATCP) form workflow (CMS)
• Improving Solicitation References Response Rate & Time (C&G Division)
• Clinical Quality Management Plan – Improving agency submission rate (DHSP)

Other

• Improving CASC Referrals (SAPC)
• Improving Patient Cycle Time (SPA 8) (coming soon)