About Hotels, Housing Facilities and Institutions
Environmental Health is responsible for the enforcement of public health laws pertaining to hotels, motels, boarding homes, boarding schools, interim housing, and private school cafeterias.
- There is strong evidence that the quality of our housing is a significant determinant of health that affects the physical, social, and mental well-being of each resident. The Lodging and Institutions Program ensures that hotels, motels, boarding homes, interim housing facilities, and private school cafeterias are maintained and operated in a safe and sanitary manner. The program accomplishes this by conducting annual inspections of these facilities.
- This program responds to complaints related to sewage discharge, vermin (rodents, cockroaches, bed bugs, and other insects), unsanitary conditions, general maintenance, and the appropriate cleaning and sanitizing of multi-use utensils in guest rooms.
- Research has consistently demonstrated a link between housing and health. Housing that is safe, dry, clean, maintained, adequately ventilated, and free from pests and contaminants can reduce the incidence of negative health outcomes such as asthma, cardiovascular disease, and injuries.
The Lodging and Institutions Program conducts inspections of hotels, motels, interim housing, boarding schools, and boarding homes, including rooming houses, home for the aged, sober living facilities, boarding houses, lodging houses, and bed and breakfast facilities. The program also conducts inspections of student housing (dormitories, co-ops, fraternity, and sorority houses) and food service operations at private schools and universities. Inspections are conducted on an annual basis.
- For complaints regarding improper treatment of residents, contact the California Department of Social Services Community Care Licensing Division
- If you have any questions, please feel free to this program by calling (213) 351-0288
All hotels, motels, boarding homes, boarding schools, interim housing facilities, and private school cafeterias that reside in Los Angeles County are required to hold a Public Health License in order to operate the establishment. Please note if your business resides in the cities of Pasadena, Long Beach, or Vernon review local guidelines to remain in compliance.
For more information about pest, please visit our Pests page below.
Report a Problem
To report a problem or notify us about activities that may be of public health concern at one of our facilities, call the Lodging and Institutions Program at (213) 351-0288 or File a Complaint Online.
Monday - Friday
8:00am - 5:00pm
Tel: (213) 351-0288
Fax: (213) 637-0028
County of Los Angeles Public Health
Lodging & Institutions Program
3530 Wilshire Blvd., Ste 1110,
Los Angeles, CA 90010
NOTE: For complaints regarding improper treatment of residents, contact the California Department of Social Services, Community Care Licensing Division
Sacramento, CA 95814
Telephone: (800) 952-5253
CCLD Complaint Hotline: 1-844-LET-US-NO (1-844-538-8766)