County of Los Angeles
Department of Public Health
5050 Commerce Drive
Baldwin Park, CA 91706
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FREQUENTLY ASKED QUESTIONS
How often are restaurants and markets inspected?
A facility can be inspected from 1 to 3 times a year. The frequency is based on the
public health risk associated with the food products served, the methods of food preparation,
and the operational history of the food facility.
Which laws grants inspectors the authority to inspect food facilities?
Authority is granted under California Retail Food Code, Article 2 Enforcement Section 114390.
Where do I report that I got sick eating food from a restaurant?
A report regarding a suspected food borne illness may be made to the County of Los Angeles Morbidity Unit of Acute Communicable Disease Control at (888) 397-3993 or online at
Foodborne Illness Complaint Page.
What options are available if permit holders are dissatisfied with their inspection?
Restaurant and market owners have an opportunity to improve their grades by requesting an Owner Initiated Inspection (OII). An OII may be requested once in a twelve month period
The Office of the Ombudsman is available to assist in addressing concerns involving issuance of grades / scores or with inspection process. The Office of the Ombudsman may be contacted at (626) 430-5374.
Pay for your Public Health Permit or License
To pay for your Public Health Permit and/or License using your Credit Card (Visa, MasterCard, American Express, or Discover), Debit Card, or Electronic Check (ECheck), please visit our
A convenience fee per transaction will apply. The convenience fees for Credit Card, Debit Card, and Electronic Check are 2.25% of payment, $1.49, and $0.95 respectively. Please have your Account ID and your Facility ID
numbers from your billing statement ready. Payment will only be accepted online for the total amount owed on an
account. Terms and Conditions apply. For more information about Permit and License Billing, please visit our
Payment information page
Public Health has made reasonable efforts to provide accurate translation. However, no computerized translation is perfect and is not intended to replace traditional translation methods. If questions arise concerning the accuracy of the information, please refer to the English edition of the website, which is the official version.