Coronavirus Disease 2019
Information for
Healthcare Providers

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Current Situation and Updates Updated 3/24/2020
Situation: The rate of new COVID-19 cases in LA County continues to steadily increase. For the latest information, see the LA County COVID-19 Surveillance Data, list of cases by city and community, and press releases.

  • LAC DPH Health Advisory (3-28-29): Ambulatory Patients with COVID-19; Healthcare Personnel Monitoring Advisory
  • CDC Health Advisory (3-28-20): Severe Illness Associated with Using Non-Pharmaceutical Chloroquine Phosphate to Prevent and Treat COVID-19 Advisory
  • Monitoring EMS Personnel LAC DPH Guidance (3-25-20)
  • LAC DPH Health Alert (3-25-20): Preserving Critical Supplies and Resources; New COVID-19 Mortality Reporting. Alert
  • Print materials for your patients and your facility - new mobile friendly COVID-19 webpage. Includes posters and guidance for patients such as home isolation, home care, and quarantine, what to do when sick, hand washing, and cleaning. Print materials page
  • FAQs on COVID-19 for Health Professionals now available (3-20-20) FAQs
  • CDC Health Advisory Severe Illness Associated with Using Non-Pharmaceutical Chlorine Phosphate to Prevent and Treat Coronavirus Disease 2019 (COVID-19) (3-28-20) Advisory
  • Monitoring Healthcare Personnel LAC DPH Guidance (revised 3-28-20) Guidance
Evaluating Patients Who May Have COVID-19
With widespread community transmission in LA County, ambulatory patients with symptoms of a viral respiratory illness should be presumed to have COVID-19 and instructed to isolate themselves according to DPH home care instructions. They should also be instructed to provide all of their close contacts (household members, intimate partners, and caregivers) with home quarantine instructions. Patients with risk factors for severe illness, such as older age and certain underlying medical conditions, should be closely observed and instructed on alarm signs that should prompt immediate medical attention. See the print materials page for instructions in multiple languages.

Healthcare providers who are evaluating symptomatic patients in healthcare facilities are encouraged to follow the LAC DPH Provider Checklist. It includes step by step guidance for the initial evaluation of patients in a facility and includes appropriate PPE for examination and specimen collection and when to contact DPH for Public Health Lab testing.
Laboratory Testing
  • LA County Public Health Laboratory (PHL): Testing through PHL is now being prioritized for the detection and prevention of outbreaks in acute- and subacute-care health facilities and non-healthcare congregate living settings. Contact LAC DPH regarding patients who meet the current LAC DPH COVID-19 testing criteria*. If approved for PHL testing, visit the PHL COVID-19 testing page for requisition forms, specimen collection, and transport information.
    *3-24-20 addition to PHL testing criteria-patients admitted to intensive care units for facilities experiencing substantial delays in obtaining a test result from a commercial clinical laboratory.
  • Commercial Clinical Laboratories: Healthcare providers can collect specimens and submit them to LabCorp, Quest Diagnostics or WestPac Labs. Visit their webpages for more information.
    There is no need to contact DPH unless the test result is positive - see Reporting.
  • Zero Cost Sharing: All commercial and Medi-Cal health plans in California must provide all medically necessary COVID-19 testing and visits with zero cost sharing. All Plan Letter.
  • PPE for Specimen Collection: Health care workers must don the appropriate PPE for the mode of COVID-19 specimen collection - see PPE for Specimen Collection.
Information for Patients Managed at Home and Contacts to COVID-19

Home isolation instructions for People with COVID-19 - includes information for patients and caregivers.

English | Spanish | Traditional Chinese | Simplified Chinese | Korean | Tagalog | Arabic | Farsi | Cambodian | Russian (Revised 3-22-20)

CDC guidance is also available: Steps to help prevent the spread of COVID-19 if you are sick .

Home Cleaning instructions "Preventing the Spread of Respiratory Infections in the Home" are available as a flyer in 13 languages: English | Spanish | Traditional Chinese | Simplified Chinese | Korean | Armenian | Tagalog | Arabic | Farsi | Cambodian | Russian | Japanese | Vietnamese (3-3-20)

Detailed cleaning guidance for US Households with Suspected/Confirmed COVID-19 is available on the CDC website

Home Care instructions for People with Respiratory Symptoms. Persons with mild febrile respiratory illness in whom diagnostic testing will not change management should be presumed to have COVID-19. They should be instructed to isolate themselves and follow home care instructions.

English | Spanish | Traditional Chinese | Simplified Chinese | Korean | Armenian | Tagalog | Arabic | Farsi | Cambodian | Russian | Vietnamese (revised 3-22-20)

What to do if you Have symptoms of COVID-19 (poster) English and Spanish (revised 3-24-20)
Home Quarantine Guidance for Close Contacts to COVID-19

English | Spanish | Traditional Chinese | Simplified Chinese | Korean | Armenian | Tagalog | Arabic | Farsi | Cambodian | Russian (revised 3-22-20)

FAQs - What to do if Iím Exposed

Guidance for people who may have been exposed to COVID-19 but are not close contacts. Includes information on monitoring health, social distancing, and protecting others.

English | Spanish | Traditional Chinese | Simplified Chinese | Korean | Armenian | Tagalog | Arabic | Farsi | Cambodian | Russian | Japanese | Vietnamese (revised 3-24-20)

Medical Provider LAC DPH COVID-19 Report form


Medical Provider LAC DPH COVID-19 Report form


Los Angeles County DPH Acute Communicable Disease Control:
  • List of conditions reportable by providers: updated on 3-24-20 to include reporting diseases by email (using secure transmission), and for COVID-19, reporting deaths and cases to specific email addresses. Healthcare providers must report all positive COVID-19 laboratory results to LAC DPH (except for tests performed at the Public Health Lab). Laboratory list
  • Report a death associated with COVID-19: by phone or secure email immediately. Telephone 888-397-3993 or 213-240-7821 or complete the Novel Coronavirus Death Report form and send it by email (using secure transmission) to
  • Report all other COVID-19 cases: by completing the Medical Provider COVID-19 Report form and sending by fax 888-397-3778 or by secure email to
  • Laboratory Reporting: The list of reportable conditions that laboratories must report was revised on 3-24-20. All novel coronavirus (SARS-CoV-2) results must be reported electronically within one working day. Positive specimens must be submitted to the Public Health Laboratory.
Long Beach Health and Human Services:
To report a case of COVID-19, fill out the Long Beach COVID-19 Report Form and fax the form and a copy of the positive laboratory result to 562.570.4374 or secure email to

Pasadena Public Health Department:

To report a case of COVID-19, fill out the Pasadena COVID-19 Report Form and fax to 626-744-6115, and call 626-744-6089 weekdays 8am-5pm, or after hours call 626-744-6043.
Infection Prevention, Including Personal Protective Equipment (PPE)
Visit the infection control page for information on infection control measures for the patient interview and exam, Specimen Collection, patient isolation, and PPE. Resources include a COVID-19 PPE poster in English and Spanish and guidance for facilities with limited supplies of N95 respirators.
Healthcare Facilities (including Long Term Care Facilities)
Visit the healthcare facilities page for information about surge planning, health care personnel monitoring, discharge/transfer guidelines, and posters to display in your facility.
There is also guidance for long term care facilities, including skilled nursing facilities (SNFs)
Emergency Medical Service
Guidance for Monitoring EMS Personnel (3-25-20) Guidance
FAQs for EMS (3-27-20) FAQs
Health Officer Orders
Temporary Closure of Beaches and Trails (3-27-20) Order
FAQs on the health officer orders (3-27-20)

English | Spanish | Traditional Chinese | Simplified Chinese | Korean | Armenian | Tagalog | Arabic | Farsi | Cambodian | Russian | Japanese | Vietnamese
Home Quarantine (3-25-20) Order
Home Isolation
(3-25-20) Order
Safer at Home (3-21-20) Order

Additional COVID-19 Resources

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  • Public Health has made reasonable efforts to provide accurate translation. However, no computerized translation is perfect and is not intended to replace traditional translation methods. If questions arise concerning the accuracy of the information, please refer to the English edition of the website, which is the official version.

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