Lowering the bar of admissions policies to expand the spectrum of readiness levels of people admitted into SUD treatment.
For example, requiring complete abstinence from drugs to be admitted into SUD treatment is too high of a bar, and lowering that bar will allow for more people to engage with needed services,
similar to how people with diabetes are not required to have a specific blood sugar level before they are considered for diabetes care.
Raising the bar of discharge policies so that there are more nuanced considerations before someone is discharged from treatment as a result of relapse, which is a symptom of addiction.
Strengthening bidirectional referrals between harm reduction and SUD treatment agencies so that individuals with SUDs have access to services that match their readiness and need.
Performing customer experience assessments at the SUD provider level to focus on implementing strategies to make the care environment more inviting,
streamline the intake and service delivery process to make it more enjoyable and impactful for participants, and overall improve client engagement.