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Performance Improvement Program


Performance Improvement Programs

Contact Information
Performance Improvement Program
County of Los Angeles – Department of Public Health
Karen Swanson, PhD, ScM
241 N. Figueroa Street, Suite 275
Los Angeles, CA 90012
Phone: 213-989-7236
Fax: 213-240-8626

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DPH Accreditation

National Public Health Accreditation and the Los Angeles County Department of Public Health
The Los Angeles County Department of Public Health (DPH) intends to apply for national public health accreditation through the Public Health Accreditation Board (PHAB) in 2015. National public health accreditation involves measuring the performance of a health department using a defined set of standards. It is a key strategy in strengthening and unifying public health infrastructure as it supports the goals of improved quality, accountability, and credibility of public health practice.

Public Health Accreditation Board Standards and Measures (Version 1.5)
The framework for the PHAB’s Standards and Measures, adopted in December 2013, is based on the Three Core Functions of Public Health and the Ten Essential Public Health Services. The PHAB’s Standards and Measures are organized by 12 domains.

Domain 1: AssessDomain 7: Access to Care
Domain 2: InvestigateDomain 8: Workforce
Domain 3: Inform & EducateDomain 9: Quality Improvement
Domain 4: Community EngagementDomain 10: Evidence-Based Practices
Domain 5: Policies & PlansDomain 11: Administration & Management
Domain 6: Public Health LawsDomain 12: Governance

The Seven Steps of Public Health Department Accreditation:
  1. Pre-application: Prepare and assess the health department’s readiness for accreditation, and inform PHAB of the health department’s intent to apply.
  2. Application: Submit the accreditation application form and fee.
  3. Documentation Selection and Submission: Select documentation for each measure and submit to PHAB.
  4. Site Visit: PHAB-trained site visitors conduct a site visit with the health department.
  5. Accreditation Decision: The PHAB Accreditation Committee reviews the site visit report and determines the accreditation status of the health department.
  6. Reports: Accredited health departments must submit annual reports.
  7. Reaccreditation: As accreditation status nears expiration, the health department applies for reaccreditation.

For more information about national public health accreditation, visit

For more information about DPH’s Accreditation efforts, contact:
  Donna Sze, MPH
Accreditation Manager County of Los Angeles, Department of Public Health
241 N. Figueroa Street, Suite 275
Los Angeles, CA 90012
Phone: 213-989-7247
Fax: 213-240-8626