Playback Speed

Zoom to fit

Accessible text

Keyboard shortcuts

Welcome
Purpose of This Toolkit
Main Menu
ADA Fundamentals
- What Is the ADA?
- Nondiscrimination Under the ADA
- Defining Disability Under the ADA
- Defining Major Life Activities
- ADA Protections for Persons in Recovery
- Knowledge Check: ADA Fundamentals
- ADA Fundamentals Highlights
Addressing Patients with Service Animals
- Service Animals in SUD Settings
- Permitting Service Animals
- Determining a Service Animal
- Questions for Determining a Service Animal Request
- Emotional Support Animals
- Try It: Service or Emotional Support Animal?
- SUD Residential Settings
- Control of Handler
- Denying or Removing a Service or Emotional Support Animal
- Scenario: Service Animals
- Addressing Patients with Assistance Animals Highlights
Designing Welcoming Spaces for ADA Accessibility
- Building and Facility Accessibility
- Barrier Removal
- Prioritizing Barrier Removal
- Alternatives to Barrier Removal
- Accessible Routes
- Entrance, Parking, and Interior Accessibility
- Ramps
- Counters and Maintenance
- Accessible Spaces Highlights
Serving the Deaf and Hard of Hearing Community
- Who Is in the Deaf Community?
- Who Is in the Deaf Community?
- Preferred Terminology
- Communication
- Lip Reading
- Communicating in Writing
- Writing in ASL
- ASL Writing Example
- Communication Preferences and Auxiliary Aids
- Working with an Interpreter
- Scenario 1: Effective Communication
- Scenario 2: Effective Communication
- Serving Deaf and Hard of Hearing Community Highlights
ADA Accessible Websites
- What Does Website Accessibility Mean?
- Benefits of Website Accessibility
- Four Things To Improve Website Accessibility
- Knowledge Check: Accessible Websites
- Accessible Website Highlights

Creating Accessibility: An ADA Toolkit for Service Providers