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- To protect and improve the health of Los Angeles County residents through improving the quality of services provided by the Department of Public Health.
- All components of Public Health are continuously and collaboratively improving the quality of the services they provide in ways that will maximize the health and well-being of Los Angeles County residents.
Description - The Quality Improvement Division was formed in July of 2006 and consists of eight programs which work collaboratively to improve the effectiveness of the Department’s efforts through a triple-focus on performance improvement, worker competence, and public health science. Housed within the Division are the administrative programs that provide oversight for the practices of medicine, nursing, health education, and public health investigation. Our professional practice administration focuses on recruitment and retention, professional development, and the promotion of best practices.
Oral Health Program - is dedicated to increasing oral health among Los Angeles County residents through community water fluoridation, fostering oral health literacy, and by expanding access to quality dental care for low income residents.
Performance Improvement - assists all programs within the Department to implement effective quality improvement processes. Using a consistent set of standards, practices, and procedures, the PI Program helps monitor the performance of the Department, as a whole, as well as the performance of individual programs.
Health Care Consumer Protection-formed in July 2013, this program aims to empower consumers to make informed choices about their use of health care products and services and strives to make the health care environment safer. Our recent partnership with Consumer Reports Health has enabled us to provide patient friendly materials including posters with ‘5 Questions to Ask Your Doctor Before You Get Any Test, Treatment, or Procedure’. The program can be contacted directly at HCCP@ph.lacounty.gov
I hope you will take the time to visit the various links
on this website to learn more about our approach and to
read through one or more of our QI briefs or other
reports. As a learning organization that is inspired by
the vision to improve the health of all, we would
appreciate any feedback you may have and to learn about
any thoughts you may have about quality improvement in
public health practice.
questions about our effort are always welcome.
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