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Office of Quality Improvement


Quality Improvement Programs

Key Functions of the Division

QI Briefs

Contact Information
Los Angeles County
Department of Public Health
Quality Improvement
Jeffrey Gunzenhauser MD , MPH
241 N. Figueroa St., Suite 275
Los Angeles, CA 90012

Phone: (213) 989-7236
Fax: (213) 240-8626
Quality Improvement Division

Thank you for visiting our Web site!  Below are the mission and vision statements for our office, followed by a brief description of the approach we are using. Please do not hesitate to contact us if you have any suggestions or questions about our program.

  • Mission - To protect and improve the health of Los Angeles County residents through facilitating and coordinating performance measurement and improvement by all components of Public Health.
  • Vision - All components of Public Health are continuously and collaboratively improving performance to maximize the health of Los Angeles County residents.
  • Brief Description - Our office staff consists of three persons. The goal of our efforts is to measure and improve the performance of the Public Health organization that serves Los Angeles County. We have specific initiatives to track measures of performance both at the organizational level and within each of the nearly 40 distinct "programs" that make up LA Public Health. Conceptual work and training to develop and implement these initiatives began in 2002 and is ongoing. Much of our approach is based on the work of Mark Friedman, whose Results and Accountability Implementation Guide is available for review elsewhere on the World Wide Web. In our approach, we emphasize the use of evidence, both in the selection of specific interventions as well as in the key organizational process of decision-making. There is a tremendous amount of information available on the use of evidence in health care, less in the practice of public health -- many of these resources are listed on our "Evidence-Based Interventions" page. We have adopted a specific terminology in our approach to performance measurement and improvement. Some of the documents that we use internally to assess program performance are available for you to review and use. As well, several PowerPoint presentations that we use to educate our own staff are available.

If you find the information on this Web site of value, you may want to check back from time to time, as we plan to regularly update and expand its content. Comments or questions about our effort are always welcome.
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