MissionTo protect and improve the health of Los Angeles County residents through improving the quality of services provided by the Department of Public Health.
VisionAll components of Public Health are continuously and collaboratively improving the quality of the services they provide in ways that will maximize the health and well-being of Los Angeles County residents.
The Division of Quality Improvement (QI) was formed in July of 2006 and consists of eight programs (listed at the left) which work collaboratively to improve the effectiveness of the Departments efforts through a triple-focus on performance improvement, worker competence, and public health science. These areas overlap with Public Health Essential Services 8, 9 and 10 which are viewed as the cornerstones of a high-quality local health department. The Divisions leads the Departments efforts to track both performance goals and measures both at the organizational level and within each of the nearly 40 distinct "programs" that make up LA County Public Health. Much of our approach is based on the work of Mark Friedman, whose Results and Accountability Implementation Guide. The Division also provides oversight for the practices of medicine, nursing, health education, public health investigation, and dentistry in our Department. All efforts include a focus on recruitment/retention, professional development, and the promotion of best practices. The Organizational Development and Training unit provides training and developmental opportunities for the entire department in the areas of public health practice, emergency preparedness, and leadership.