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File a complaint
To report public health issues.
Call the Customer Call Center at:

(888) 700-9995

Telephone agents are available on Monday - Friday, 8:00AM - 5:00PM
Or visit our Environmental Health Online Complaint System

To report a foodborne illness: please visit the Foodborne Illness Complaint page
How to Find Us
County of Los Angeles
Department of Public Health
Environmental Health
5050 Commerce Drive
Baldwin Park, CA 91706
(888) 700-9995

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You are required to have a public health license under Los Angeles County Code Title 8 if:

  • You have 5 or more horses, ponies, mules or donkeys
  • You have 10 or more animals of the same or different classifications of horses, cow, sheep, goat or pig species
  • You have 50 or more rabbits or hares
  • You have 500 or more poultry or wild fowl
You may be exempt from paying a license fee if:

  • You own less than 10 horses, ponies, mules or donkeys
  • You do not operate a boarding facility or receive income from the use of your animals
  • You belong to a 4-H club, Future Farmers of America or a similar recognized group which is an organized program to encourage student participation in agricultural activities, and the animals are for that purpose
Contact the Vector Management office for more information about animal keeping facilities, the regulations for animal keeper public health licenses and how to obtain a license at the Administrative Headquarters of Environmental Health in Baldwin Park: (626) 430-5450.
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Pay for your Public Health
Permit or License
To pay for your Public Health Permit and/or License using your Credit Card (Visa, MasterCard, American Express, or Discover), Debit Card, or Electronic Check (ECheck), please visit our Payment Portal .

A convenience fee per transaction will apply. The convenience fees for Credit Card, Debit Card, and Electronic Check are 2.25% of payment, $1.49, and $0.95 respectively. Please have your Account ID and your Facility ID numbers from your billing statement ready. Payment will only be accepted online for the total amount owed on an account. Terms and Conditions apply. For more information about Permit and License Billing, please visit our Payment information page .
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Director of Environmental Health
Terri S. Williams
Public Health has made reasonable efforts to provide accurate translation. However, no computerized translation is perfect and is not intended to replace traditional translation methods. If questions arise concerning the accuracy of the information, please refer to the English edition of the website, which is the official version.
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