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To report public health issues.
Call the Customer Call Center at:

(888) 700-9995

Telephone agents are available on Monday - Friday, 8:00AM - 5:00PM
Or visit our Environmental Health Online Complaint System

To report a foodborne illness: please visit the Foodborne Illness Complaint page
How to Find Us
County of Los Angeles
Department of Public Health
Environmental Health
5050 Commerce Drive
Baldwin Park, CA 91706
(888) 700-9995

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Important Links:
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The Food and Milk Program ensures that companies initiate and carry out food recalls to notify consumers and consignees about food that may cause serious adverse consequences.

Contaminated, adulterated, or misbranded food products entering into the marketplace may have a potential adverse effect on the public’s health. During these events, the food industry has primary responsibility for: 1) notifying consumers and industry, 2) identifying and containing suspect product(s), and 3) adequately conducting recall activities to ensure removal of suspect food(s) from food facilities. Regulatory agencies at the federal, state, and local levels have the authority and responsibility to monitor the proper execution of these activities and to assure the recall is effective. Food may need to be recalled if it has been:

  • Biologically contaminated
  • Chemically contaminated
  • Physically contaminated (e.g.: wood, glass, metal found in product)
  • Found to contain unlisted allergens
  • Found to indicate evidence of tampering

Although most recalls are voluntary, Environmental Health may verify recall activities in food facilities under its jurisdiction by phone and/or field surveys. Embargo, impound, or other legal action may be necessary when a food facility refuses to undertake a recall, or when the regulatory agency determines that a violation exists.

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A convenience fee per transaction will apply. The convenience fees for Credit Card, Debit Card, and Electronic Check are 2.25% of payment, $1.49, and $0.95 respectively. Please have your Account ID and your Facility ID numbers from your billing statement ready. Payment will only be accepted online for the total amount owed on an account. Terms and Conditions apply. For more information about Permit and License Billing, please visit our Payment information page .
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Director of Environmental Health
Terri S. Williams
Public Health has made reasonable efforts to provide accurate translation. However, no computerized translation is perfect and is not intended to replace traditional translation methods. If questions arise concerning the accuracy of the information, please refer to the English edition of the website, which is the official version.
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