FREQUENTLY ASKED QUESTIONS
How often are restaurants and markets inspected?
A facility can be inspected from 1 to 4 times a year. The frequency is based on the
public health risk associated with the food products served, the methods of food preparation,
and the operational history of the food facility.
How can I obtain a copy of the Retail Food Inspection Marking Guide?
The Retail Food Inspection Marking Guide, links to agencies involved in various
aspects of food safety, as well as a summary of changes of the new California Retail
Food Code, can be obtained by visiting our website at
How can I obtain a copy of California Retail Food Code (Cal Code)?
A copy of the California Retail Food Code can be
California Retail Food Code(Cal-Code) .
Where does it say that inspectors have the authority to inspect?
Authority is granted under California Retail Food Code, Article 2 Enforcement Section 114390.
Where do I report that I got sick from restaurant food?
You may report a suspected food borne illness to the County of Los Angeles Morbidity
Unit of Acute Communicable Disease Control at (888) 397-3993.
What options are available if permit holders are unhappy with their grades / scores?
- An owner initiated
inspection, which provides
for a new routine inspection and the opportunity for a
facility to improve their grades, may be requested once
in a twelve month periodPermit holders may request that
their inspection reports be reviewed by a
supervisor at the local Environmental Health office
The office of the Ombudsman is available to assist in
resolving disputes involving issuance of grades / scores
or with inspection process concerns. The office of the
Ombudsman may be contacted at (626) 430-5141