County of Los Angeles
Department of Public Health
5050 Commerce Drive
Baldwin Park, CA 91706
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FREQUENTLY ASKED QUESTIONS
How often are restaurants and markets inspected?
A facility can be inspected from 1 to 4 times a year. The frequency is based on the
public health risk associated with the food products served, the methods of food preparation,
and the operational history of the food facility.
How can I obtain a copy of the Retail Food Inspection Marking Guide?
The Retail Food Inspection Marking Guide, links to agencies involved in various
aspects of food safety, as well as a summary of changes of the new California Retail
Food Code, can be obtained by visiting our website at
Where does it say that inspectors have the authority to inspect?
Authority is granted under California Retail Food Code, Article 2 Enforcement Section 114390.
Where do I report that I got sick from restaurant food?
You may report a suspected food borne illness to the County of Los Angeles Morbidity
Unit of Acute Communicable Disease Control at (888) 397-3993.
What options are available if permit holders are unhappy with their grades / scores?
An owner initiated
inspection, which provides
for a new routine inspection and the opportunity for a
facility to improve their grades, may be requested once
in a twelve month period
The office of the Ombudsman is available to assist in
resolving disputes involving issuance of grades / scores
or with inspection process concerns. The office of the
Ombudsman may be contacted at (626) 430-5141
Pay for your Public Health Permit or License
To pay for your Public Health Permit and/or License using your Credit Card (Visa, MasterCard, American Express, or Discover), Debit Card, or Electronic Check (ECheck), please visit our
A convenience fee per transaction will apply. The convenience fees for Credit Card, Debit Card, and Electronic Check are 2.25% of payment, $1.49, and $0.95 respectively. Please have your Account ID and your Facility ID
numbers from your billing statement ready. Payment will only be accepted online for the total amount owed on an
account. Terms and Conditions apply. For more information about Permit and License Billing, please visit our
Payment information page
Public Health has made reasonable efforts to provide accurate translation. However, no computerized translation is perfect and is not intended to replace traditional translation methods. If questions arise concerning the accuracy of the information, please refer to the English edition of the website, which is the official version.