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John Eid
Interim CMS MIS Manager
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Management Information Systems (MIS) is made up of both the MIS Support Section and the Programming Support Section.
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MIS Support - Consists of Information Systems Analysts, Computer Operators and clerks who
provide services in the following units: Technical Support, Network Support
and the Provider Support.
Technical Support responds to all service requests received for hardware and/or
software from 750 plus users located at headquarters and 63 offsite locations.
Network Support maintains all systems, databases, and servers, as well as connectivity
to the Local Area Network (LAN), Wide Area Network (WAN), State Application, and
GroupWise for Children’s Medical Services (CMS).
- Provider Support maintains current information on over 17,500 providers associated
with the programs.
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Programming Support - Consists of a versatile programming staff - Cache/Mumps, SQL, Access, Web/Browser -
who work on the maintenance and development of the all systems and databases.
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Our goal is to provide the best customer service in order to assist our users in achieving their business goals.
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Department of Public Health - Drop-Down List
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1-800-288-4584
1-800-924-1154